noglass® result & replacement guarantee
At se®, we pride ourselves on the quality and ease of installation of our noglass®. That's why we guarantee: You'll have no trouble installing our noglass® – and if it doesn't work, we'll replace it for free !
This is how the Results & Replacement Guarantee works:
- Registration : To take advantage of our Results & Replacement Guarantee, please register your product immediately after purchase using the unique serial number included with each product.
- Free replacement : If you're unable to install the noglass® despite following our instructions, we'll send you a free replacement. We'll help you ensure your device is optimally protected.
What we need from you:
- Problem description : Briefly explain what went wrong.
- Your order number : So we can quickly track your purchase.
- Photos (optional, but helpful): Send us photos of the issue so we can better understand it. If the film has already come off, please send us a photo of the removed item. A photo of the noglass® is required in all cases so we can verify your claim. If you want to continue protecting your device until the new film arrives, please keep this in mind.
Additional support:
Our customer service is also available by phone or WhatsApp. You can reach us at +49 (5221) - 1209923 from 9 a.m. to 4 p.m. We'll be happy to guide you through the process to ensure your screen protector is installed perfectly.
Important NOTE:
Items that have already been covered by a warranty are excluded from the installation warranty.
Register your noglass®
Register your product now to activate our success guarantee! By registering your noglass®, you'll receive a free replacement in case of installation issues and benefit from our first-class support. Simply enter your serial number and off you go!
FAQ
Our success guarantee ensures that you can install the se® 3D screen protector without any problems. Should installation fail, you'll receive a free replacement. We make sure you're satisfied as a customer!
To benefit from the success guarantee, you must register your product after purchase using the unique serial number . You can find the serial number on the packaging of your se® 3D screen protector.
If you're unable to install the screen protector, we'll replace it for free. We'll be there until you're completely satisfied! Contact our support team, and we'll send you a new screen protector.
To use the success guarantee, we need from you:
- A brief description of the problem (e.g. the film is coming off, dust is trapped, etc.)
- Your order number
- Photos of the problem (optional, but helpful). If the film has already come off, please send us a photo of the removed item. A photo of the se® 3D protective film is required in all cases.
Our support is available by phone or WhatsApp. You can reach us at
+49 (5221) - 1209923 from 9 a.m. to 4 p.m.
We will be happy to help you with the installation and answer your questions.
Photos aren't required, but they help us better understand the issue. If the protective film has already been removed, please send us a photo of the removed item. However, a photo of the se® 3D protective film is always necessary to verify your claim.
Yes, items that have already been covered by a warranty are excluded from the installation warranty.